Privacy Policy

We collect information you provide directly to us, including when you create an account, generate a technical specification, use our developer matching service, or communicate with us. This may include: - Name, email address, and contact information - Account credentials and profile information - Project details, technical specifications, and requirements - Payment and billing information (processed securely through our payment providers) - Communications with developers and support staff - Usage data and interaction logs within the platform We also automatically collect certain information when you use our services, including IP address, browser type, device information, and usage patterns through cookies and similar technologies.

We use the information we collect to: - Provide, maintain, and improve our services, including the CTO Assistant and developer matching features - Process transactions and manage escrow payments - Match you with appropriate developers based on your project requirements - Generate and refine technical specifications using AI-powered tools - Send you service-related notifications, updates, and communications - Respond to your comments, questions, and support requests - Monitor and analyze trends, usage, and activities to improve our platform - Detect, investigate, and prevent fraudulent transactions and other illegal activities - Comply with legal obligations and enforce our terms of service

We do not sell your personal information. We may share your information in the following circumstances: - With developers you are matched with, limited to project-relevant details necessary for the engagement - With payment processors (Wise) to facilitate escrow and payment transactions - With service providers who assist us in operating our platform, including cloud hosting, email delivery, and analytics - When required by law, legal process, or government request - To protect the rights, property, or safety of QoolPick, our users, or the public - In connection with a merger, acquisition, or sale of assets, with appropriate notice to you All third-party service providers are contractually obligated to protect your information and use it only for the purposes we specify.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: - Encryption of data in transit and at rest - Secure escrow payment processing through PCI-compliant providers - Regular security assessments and monitoring - Access controls and authentication requirements for our team - Secure cloud infrastructure with regular backups While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

Depending on your location, you may have the following rights regarding your personal information: - Access: Request a copy of the personal information we hold about you - Correction: Request correction of inaccurate or incomplete information - Deletion: Request deletion of your personal information, subject to legal retention requirements - Portability: Request a copy of your data in a structured, machine-readable format - Objection: Object to the processing of your personal information in certain circumstances - Restriction: Request restriction of processing in certain circumstances - Withdrawal of consent: Withdraw consent where processing is based on consent To exercise any of these rights, please contact us at privacy@qoolpick.com. We will respond to your request within 30 days.

We use cookies and similar tracking technologies to collect and track information about your use of our services. Cookies are small data files stored on your device that help us improve your experience. We use the following types of cookies: - Essential cookies: Required for the platform to function, including authentication and security - Analytics cookies: Help us understand how you use the platform so we can improve it - Preference cookies: Remember your settings and preferences You can control cookies through your browser settings. Disabling essential cookies may affect your ability to use certain features of the platform.

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically. For significant changes, we may also provide notice through the platform or via email to the address associated with your account.

If you have questions or concerns about this privacy policy or our data practices, please contact us at: QoolPick Email: privacy@qoolpick.com Website: qoolpick.com We are committed to working with you to resolve any complaints about our collection or use of your personal information.